Delivery

For deliveries at Antananarivo
Parcels are generally sent in 48h after the receipt of your payment.
Whatever the select type of delivery, we will give you the information you need to follow the delivery of your parcel.

For deliveries in the provinces of Madagascar
Parcels are sent by post. The delivery price includes packing, handling and postal charges; therefore the delivery price is part of the prices of the products.
We advise you to gather your purchase together in a single order. We cannot gather two distinct orders together and you have to pay off the shipping cost for each of them.

For deliveries abroad
Products are sent by plane and delivery charge is part of the prices of the products after the calculation of the different shipping costs.

Thus, hitika has no responsibility as far as the safe receipt of the parcels or products.

Returns

Our services don’t manage returns nor after-sales service for the time being. Therefore, it’s up to the buyers to check properly the entirety and the state of their goods when they receive them.